Trust Is Our Foundation
Every feature on Konetos is designed to protect both clients and artisans. Learn how we keep you safe at every step.
3-Level Verification
Every artisan goes through our comprehensive verification process before appearing in search results
Bronze
Identity Verified
- Government-issued ID upload
- Live selfie verification
- BVN/National ID confirmation
- Address verification
- Phone number confirmed
- Basic background check
Silver
Skills Verified
- All Bronze requirements
- Portfolio/work sample submission
- Professional reference checks
- Video proof of past work
- Skill assessment interview
- Trade certification validation
Gold
Physically Inspected
- All Silver requirements
- Physical workshop inspection
- Tool & equipment verification
- In-person interview with field officer
- Community reference validation
- Ongoing quality monitoring
How We Protect You
Multiple layers of security working together to keep every transaction safe
AI-Powered Monitoring
Our system automatically detects and blocks phone numbers, email addresses, and external links in messages. All communication stays on-platform.
Escrow Payment Protection
Funds are held securely and only released when you confirm the work is completed. Never pay directly to an artisan outside the platform.
Dispute Resolution
If something goes wrong, our structured dispute process includes mediation, fund freezing, and field inspection to ensure fair outcomes.
Identity Protection
Your personal information is never shared without consent. All profiles are verified, and suspicious activity is flagged immediately.
Trust Scoring System
Artisans earn trust scores based on verification level, completed projects, client reviews, and platform behavior. Higher scores mean greater reliability.
SSL Encryption
All data transmitted on Konetos is protected with 256-bit SSL encryption. Your information is safe from unauthorized access.
Safety Guidelines: Do's & Don'ts
Do communicate through Konetos only
All messages should stay on the platform. Our AI monitors conversations to protect you.
Don't share personal contact information
Never share phone numbers, emails, or social media handles. Violations can result in account suspension.
Do use escrow for all payments
Always fund projects through our escrow system. Never pay cash or transfer directly to an artisan.
Don't accept off-platform offers
If an artisan offers a discount for paying outside Konetos, decline and report the behavior immediately.
Do verify the artisan's profile
Check verification badges, trust scores, reviews, and portfolio before hiring. Gold-verified artisans have been physically inspected.
Don't release funds before inspecting work
Only release escrow payments after you have personally verified that the work meets your expectations.
Warning: Anti-Circumvention Policy
Konetos strictly prohibits sharing contact information or arranging payment outside the platform. Our AI monitoring system actively detects phone numbers, email addresses, and external links. Violations may result in immediate account suspension, loss of escrow protection, and permanent ban from the platform. Protect yourself — stay on Konetos.
Our Policies
Clear rules that protect everyone on the platform