1.1 Purpose
The purpose of this Security Policy is to safeguard:
- User accounts and personal data
- Financial transactions and escrow funds
- Platform infrastructure and services
- Trust between Clients and Artisans
1.2 Account Security
Users are required to:
- Maintain strong, confidential passwords
- Enable multi-factor authentication (where available)
- Not share account access with third parties
- Immediately report unauthorized access or suspicious activity
Important: Konetos is not responsible for losses caused by user negligence.
1.3 Transaction Security
- All payments must be processed through Konetos escrow system
- All transactions are monitored for fraud detection
- A mandatory 24-hour payment clearance period applies to all deposits
- Funds are only released after verification and approval stages
1.4 System Monitoring
Konetos may monitor:
- Login activity and device usage
- Payment patterns and transaction behavior
- Communication between Users
- Suspicious or unusual account activity
Automated systems and manual review may be used for security enforcement.
1.5 Data Protection
Konetos protects user data through:
- Encryption of sensitive information
- Secure cloud storage systems
- Restricted internal access controls
- Regular security audits and updates
User data will never be sold or shared without consent, except as required by law.
1.6 Incident Response
In the event of a security breach:
- Affected accounts may be temporarily suspended
- Transactions may be frozen
- Users may be required to reset credentials
- Konetos will investigate and take corrective action
1.7 Prohibited Security Actions
Users must not:
- Attempt to hack or disrupt the platform
- Use bots, scripts, or automation tools without authorization
- Access restricted system areas
- Exploit vulnerabilities in escrow or payment systems
Severe Consequences
Violations of prohibited security actions may result in:
- Permanent bans from the platform
- Legal action and prosecution